Our Services

BPO Service

We equip clients with the facilities, people, processes, and modern technologies that build value across every interaction on all channels. Considering the fast industries digitalization, the need for companies to build meaningful connections with their customers is much greater. Thus at ICT we aim to provide exceptional customer care and focus on every customer touch point. We are specialised in Customer retention program and create touch points in customer journey.

Our Features:

1. 24/7 Availability 

2. Voice

3. Email

4. Chat

5. Social media 

6. Text

7. Web/Self-service/Bots

8. Video

9. Multilingual customer care